What does Gurbax Lal and Bros specialize in? Gurbax Lal and Bros specializes in high-quality handloom products, showcasing the rich craftsmanship and traditions of India.
Where are you located? Our headquarters are in Chamba, Himachal Pradesh. We also have physical stores in Chamba and Bhadram, Himachal Pradesh.
Do you have a physical store? Yes, we have two physical stores:
Chamba, Himachal Pradesh
Bhadram, Himachal Pradesh
Feel free to visit us at either location to explore our collection.
Shipping and Delivery
Do you offer nationwide shipping? Yes, we ship our handloom products across India.
How long does shipping take? Orders are typically processed within 2-3 business days and delivered within 5-10 business days, depending on your location.
Do you provide international shipping? At this time, we only ship within India.
Orders and Returns
Can I cancel my order? Orders can be canceled only if they have not been packed and dispatched. Once dispatched, cancellations cannot be processed.
How do I know if my order has been dispatched? You will receive a confirmation email with tracking details once your order has been dispatched.
Bulk Orders
Do you offer bulk purchasing options? Yes, we provide bulk purchasing options. For inquiries, please contact us at business@gurbaxlal.com.
Customer Support
How can I reach customer support? You can contact us via email at customercare@gurbaxlal.com or through the contact form on our website.
What are your customer support hours? Our team is available to assist you from Monday to Friday, 10:00 AM to 5:00 PM
Can I track my order? Yes, you can track your order through the Order Tracking feature on our website using your order ID and email address.
